Refund Policy

Changed your plans? No problem! Purchase your OneClickSIM eSIM with complete peace of mind. You have up to 6 months to request your refund.

Types of Refunds

Refund for Service Withdrawal

If you have changed your plans and no longer need your OneClickSIM eSIM, we will refund 100% of your money.

Refund for Incompatible or Locked Device

If you purchased the eSIM and it turned out not to be compatible with your device, we will refund 100% of your money.

Refund for Connectivity Issues

If your eSIM does not work due to a problem with OneClickSIM or the destination country's network has problems and is unstable, we can offer you a partial or full refund (100% of your money).

Refund Process

Leave it all in our hands! Simply contact our Customer Support Team at support@oneclicksim.com and provide the relevant details. Your money will be refunded to the same bank account within 5 to 10 business days.